The following information explains returns or exchanges to Zannza.com
Returns for purchases made via the internet
All returns must request an authorization number from customer service
- Complete the Return Form that accompanied your package, making sure you indicate the item(s) beingreturned and why (No damages accepted)
- Securely pack your merchandise, being sure to include packing slip and authorization number.
- Ship your package via US Postal Service or UPS
- All returns must be processed within 7-10 business days of receipt.
- Items for exchange are based on availability. Prices are as purchased. Shipping costs are thecustomers responsibility
- Final sale merchandise is non-refundable
- We will notify you via email when your return has been received and processed.
Returns can also be made to the original Zannza retail location with original receipt of purchase 7-10 days business days.
If you would like to return merchandise purchased from a store:
-
- 7-10 business days of purchase with original receipt. (damages not accepted)
- Final Sale items are non-refundable
PLEASE NOTE: You will need a printer to print your invoice if needed.
If you have additional questions, please contact a Zannza specialist at 1(516)864-0029
Please ship your return to:
ZANNZA Couture
45 Jackson Avenue Syosset. NY 11791
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